Privacy Policy

Data Collected

We collect information you provide directly to us. For example, we collect information when you create an account, subscribe, participate in any interactive features of our services, fill out a form, request customer support or otherwise communicate with us. The types of information we may collect include your name, email address, postal address, payment information and other contact or identifying information you choose to provide. For customers with an account, we store the last four digits of the credit card number. We collect technical and usage information from visitors to our website to monitor traffic and fix bugs. For example, we collect information like web requests, the data sent in response to such requests, your Internet Protocol (IP) address, the browser type, the browser language, and a timestamp for the request. We also use various technologies to collect information, and this may include sending cookies to your computer. Cookies are small data files stored on your hard drive or in your device memory that help us to improve our services and your experience, see which areas and features of our services are popular and count visits. We may also collect information using web beacons (also known as "tracking pixels"). Web beacons are electronic images that may be used in our services or emails to count visits or understand usage and campaign effectiveness.

Use of the Data

We use your personal information to provide Lighting Trendz services, fulfill your requests, and communicate with you about our website and services. We use industry-standard measures to help protect the information we store against unauthorized access.

We may disclose information as needed to fulfill your requests, comply with legal requirements, enforce our agreements, or detect, prevent, or address fraud, security concerns, or technical issues.

Sharing of Data

We do not sell your personal information or share it with third parties for their own advertising purposes. Information may be disclosed as needed to process payments, deliver orders, fulfill your requests, or meet the purposes described above.

Our website includes links to third-party websites and social media services. Your use of these services is optional. Their privacy policies govern information you provide to them, and we encourage you to review those policies.

Google Customer Reviews

We may offer Google Customer Reviews on our order confirmation page to collect feedback about your shopping experience. When this feature is enabled, we share your order number, email address, delivery country, and estimated delivery date with Google to display the survey invitation and support the review program. This information is transmitted when the invitation loads, even if you do not choose to receive a survey. This integration does not send Google your payment card details or full shipping address.

Receiving a survey is optional. If you opt in through Google's invitation, Google may email you a survey after your estimated delivery date. You may decline the invitation without affecting your purchase. Choosing to receive a review survey does not subscribe you to Lighting Trendz marketing emails.

Google and other third parties may place or read cookies, or use web beacons and similar technologies, in connection with Google Customer Reviews. You can block or delete cookies in your browser settings. Our Privacy Choices pop-up controls optional analytics cookies; Google Customer Reviews has a separate survey invitation after checkout.

Google handles information it receives under its Privacy Policy. Survey feedback may contribute to the store ratings Google displays for Lighting Trendz.

Cookies

We use cookies on our website to remember your preferences, understand how visitors use the site, and improve your experience. For more general information on cookies, please read this guide to browser cookies.

Your Privacy Choices

Marketing emails: To stop receiving promotional emails, click the “Unsubscribe” link at the bottom of any marketing email. You may still receive messages related to your orders or customer-service requests.

Cookies: Click the “Privacy Choices” button on our website to manage the cookie preferences available there. You can also block or delete cookies through your browser settings. Disabling certain cookies may affect website functionality.

Privacy requests: To request access to, correction of, or deletion of your personal information, email [email protected]. We may need to verify your identity before completing your request. Some information may need to be retained to fulfill orders, maintain required records, or resolve disputes.

Security

We take reasonable steps to protect personally identifiable information from loss, misuse, and unauthorized access, disclosure, alteration, or destruction. However, no internet transmission is completely secure or error-free. In particular, email sent to or from our website may not be secure.

About Children

Our website is not intended for children under the age of 13. We do not knowingly collect personally identifiable information from visitors in this age group.

Changes to the Privacy Policy

We may amend this Privacy Policy from time to time. Use of information we collect now is subject to the Privacy Policy in effect at the time such information is used. If we make major changes in the way we collect or use information, we will notify you by posting an announcement on our website or sending you an email.